Terms and Conditions


DURIAN BUFFET :

  1. Durian Buffet Pirce exclude  Kunyit, 197, Raja Kunyit (Mao Shan Wang).
  2. The owner has the right to count the price by KG instead of Buffet price if the supply of durian is not enough for the day. In the case that the customer does not agree, you can cancel the order, both sides without compensation.
  3. Durian Buffet time limit:2 Hours(120 minutes)
  4. A management fee will be imposed to person who do not eat or purchase any fruit: Adult RM5.00, Child RM3.00

PAYMENT POLICIES :

  1. Deposit has to be paid within three (3) days counting from the date of Booking Form (PDF format) issued.
  2. Booking is only considered completed after we received the deposit.
  3. Payer will borne all transfer costs incurred by bank or Paypal.
  4. All Rates are quoted in Malaysian Ringgit (MYR) currency.
  5. All payments is non-refundable.

NO SHOW / CANCELLATION / MODIFICATION POLICIES :

  1. No refund for any cancellation.
  2. No Show is considered a cancellation.
  3. No Show after one (1) hour of the booked Arrival Time without informing us ( call +6012-6816895) is considered a cancellation.
  4. Modification of booking is only accepted one (1) week or earlier before the arrival date.
  5. Modification of date for Durian Buffet Group Booking (20 pax and above) is only accepted two (2) weeks or earlier before the arrival date.

ACCOMODATION POLICIES :

  1. Accomodation: Peak Surcharge at RM25/pax/night (Malaysia & Singapore Public Holiday)
  2. Accomodation: Toothpaste, body shampoo, hair shampoo, washing powder are provided.
  3. Accomodation: Please bring your own towel & toothbrush as we do not provide these items.

GENERAL :

  1. Smoking and Alcohol is strictly prohibited in any area of Sim Koa Yen.
  2. The Management reserves the right to alter, amend, delete or add to these conditions or withdraw the booking at anytime without prior notice.
  3. Please do not hesitate to contact us, if you need any further information.

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